Selling and Shipping
Policies
When
you purchase from Casca Grossa you have the peace of mind to know
that your merchandise will arrive safe and in a few days.
As we all know, USPS is one of the most, if not the most,
reliable postal service on earth.
Unlike
others online sellers, we stand behind our products and our main
goal is to make our customers satisfied and build a customer-seller
relationship.
Our
customers are our friends and we will get our of our way to please
them.
Some
periods of the year such as Christmas, the postal service deliveries
slow down due to volume of services. Please understand that this
is out of our control.
Shipping to US:
All
our packages leave to their destination with delivery confirmation
service and this means that if you don’t receive the package in
a few days we can track it and find your merchandise.
We don't insure packages, and
insurance can be obtained upon request for actual cost.
Orders
shipped within the US will be sent via USPS. If you need rush
shipping, we offer FedEx 2nd day delivery for $13 to the US. Fees will apply as follow:
2nd day air: Add $13
Next Day Air:
upon
request - actual cost
Next Day Saturday:
upon
request - actual cost
International Orders (including Canada)
Unless
your purchase is shipped EMS (extra $35)
there is no tracking or insurance included. We cannot be held responsible for
lost or damaged packages in the mail. We strongly encourage you
to pay for insurance, it
can be obtained upon request for actual cost.
The only shipping proof we can provide is a copy of the USPS
receipt stating date, weight and country the package has been
shipped to.
International Shipping Fees:
|
Order
|
Canada |
Europe,
Japan, Australia, etc |
|
T-shirt |
$3.00 |
$4.50 |
|
Fight
Short |
$3.50 |
$4.50 |
|
Rash
Guard |
$4.50 |
$5.50 |
|
Hoodie |
$5.00 |
$7.00 |
|
GI |
$10.00 |
$30.00 |
|
Patche |
$0.50 |
$1 |
The
fees are the approximate difference between shipping to US and to
your destination.
If
there is any discrepancy in your shipping charges when you place
an order, we will e-mail you before we charge your card and ship
the order.
Any
order can be shipped EMS Express for $35
We don't insure packages, and
insurance can be obtained upon request for actual cost.
Confidentiality
We
at Casca Grossa guarantee that your data will only be used for charging
and shipping purposes. Your e-mail address will also be added to our
mailing list and you will receive no more than 2 (two) e-mails per
week with subjects such as new products, sales and sponsored events. We will not give away our information to any
partner business.
You
can be removed from the mailing list at any time, by emailing us
with the subject “REMOVE”.